About US

Welcome to Pets Universe!
Being a pet parent is one of the best things in life. And we understand because we're pet parents too. In fact, Pets Universe was founded by people with a serious passion for helping pets. They wanted to make the process of finding accessories, treats and all that good stuff easy to find--and deliver it straight to your doorstep.

Established in 2007, as offline store, Pets Universe is dedicated to provide the kind of service that makes you go "wow". We can ship the freshest, highest quality products with highly response. And our amazing guys in customer service are here day and night to help. Bottom line is – we are here to make life with your pet happier.

Only the Best
Our pets show us love at every turn and rely on us to take care of them. That's why we only offer the best brands of pet accessories, treats, and supplies-- because they deserve it.

Agents of Awesomeness, 24/7/365
Our knowledgeable and friendly customer service team (we can't get them to stop smiling!) is available 24 hours a day, every single day of the year. That means a real person is always here to help.

Seriously Fast Shipping
Whoa--that was fast! Place your order and it will be shipped in defined time. We figure there's no time to waste when your furry family needs their accessories, treats and goodies.

Lots of Goodies for your Pets
We've got over thousand items in stock and ready to ship. Whether it's the accessories for you or the toys to pets to cuddle up with at night, we've got it all.

365 Day Hassle - Returns
Not every purchase can be a home run, and we get it. That's why our policy is defined in the return policy section. If there is a problem with some of our products, let us know! Here at Pets Universe, you're in good paws.

We Know Pet Stuff
We realize you're going to have questions about the products you're buying and the shipping time. That's why we work hand in hand with all of our brands so our customer service team can answer any question you might have. We research, attend lectures, and keep up with the latest trends so we can pass on our knowledge to you.

Welcome to Pets Universe! We take pride in carrying the trendiest products for your best friend. We have a very diverse product selection that can appeal to every customer's need.

We're also dedicated to provide the best customer service! We have a 24/7 e-mail support team that can assist you if you have any questions/concerns, along with a thorough FAQ section!

Shop with us today! Make your pet happier!(You won't regret it!)